Privacy Policy

This privacy policy explains how Baukomponenten Nord GmbH collects, uses, and protects your personal data when you use our online platform. We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

The data controller responsible for the processing of your personal data is:

Baukomponenten Nord GmbH
17 Steindamm,
20099 Hamburg,
Germany

Collection of Personal Data

We may collect personal data from you in several ways:

  • Information You Provide Directly: This includes personal data you provide when you contact us through our service, fill out forms, request information about our products or services, or interact with us in other ways. This may include your name, professional title, company name, and contact details (such as address, email, or phone number - although we will not use electronic means for policy inquiries as noted below).
  • Information Collected Automatically: When you visit our site, we may automatically collect certain information about your device and your usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This information is primarily used for site security, analytics, and to improve our service.

Use of Personal Data

We process your personal data for the following purposes:

  • To respond to your inquiries and provide you with information about our products and services.
  • To process and fulfil requests related to our services, such as requesting quotes or placing orders.
  • To manage our business relationship with you.
  • To operate, maintain, and improve our online platform and services.
  • To ensure the security of our online platform.
  • To comply with legal obligations.

Legal Basis for Processing

We process your personal data based on the following legal grounds under the GDPR:

  • Performance of a contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract (Article 6(1)(b) GDPR).
  • Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (Article 6(1)(f) GDPR). Our legitimate interests include operating and improving our site, responding to inquiries, and managing our business.
  • Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(c) GDPR).
  • Consent: Where required by law, we may process your data based on your explicit consent (Article 6(1)(a) GDPR). You have the right to withdraw your consent at any time.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period will depend on the nature of the data and the purpose of processing.

Sharing of Personal Data

We may share your personal data with third parties in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who perform services on our behalf, such as hosting, IT support, and analytics. These providers are contractually bound to protect your data and process it only according to our instructions.
  • Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.

We do not sell or rent your personal data to third parties for their marketing purposes without your explicit consent.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions (e.g., for direct marketing).
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • The Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, if you believe that our processing of your personal data infringes the GDPR.

To exercise any of these rights, please contact us in writing at the address provided below.

Cookies

Our site uses cookies and similar technologies to enhance your user experience, analyse site usage, and improve our service. Cookies are small text files stored on your device. You can control or reject cookies through your browser settings. Please refer to your browser's help documentation for more information.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page.

Contact Information

If you have any questions or concerns about this privacy policy or our data protection practices, please contact us by postal mail at:

Baukomponenten Nord GmbH
17 Steindamm,
20099 Hamburg,
Germany

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